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NuclearPotato1-Visitor
1-Visitor
October 12, 2018
Solved

Creo 4 license came with Creo 5 student edition

  • October 12, 2018
  • 2 replies
  • 7252 views

Hello, I'm a university student and I installed Creo 5.0 for students, after opening there was an error message saying license file not supported for this version. Creo exits after I close the error message. I opened the license file in txt and it appears to be a Creo 4.0 license for K12. Please help

Best answer by MartinHanak

Hi,

did you enter Product code BE500806EDSTUDENTEDK12 during installation ?

Did you follow instructions mentioned in http://apps.ptc.com/schools/references/install_creo5_schools_standard.pdf document ?

2 replies

M
MartinHanak24-Ruby IIIAnswer
24-Ruby III
October 13, 2018

Hi,

did you enter Product code BE500806EDSTUDENTEDK12 during installation ?

Did you follow instructions mentioned in http://apps.ptc.com/schools/references/install_creo5_schools_standard.pdf document ?

    J
    justakink1-Visitor
    1-Visitor
    October 13, 2018

    Hi,

    I face the same issue few minutes ago. Indeed I used BE500806EDSTUDENTEDK12 when installing but when I tried to open Creo Parametric it says "licence request failed for feature" (see attached)creo.JPG

    M
    MartinHanak24-Ruby III
    24-Ruby III
    October 14, 2018

    Hi,

     

    Error message tells us that Creo startup command is configured to use

    C:\ProgramData\PTC\Licensing\BE410708EDSTUDENTEDK12_license.dat file.

    It looks like you used Creo 4.0 before you installed Cro 5.0.

     

    Go to C:\ProgramData\PTC\Licensing directory and look for BE500806EDSTUDENTEDK12_license.dat file.

    If it is not present then I suggest you to:

    • remove all files from C:\ProgramData\PTC\Licensing directory
    • uninstall all Creo 5.0 items
    • install Creo 5.0 from scratch using Product code BE500806EDSTUDENTEDK12

    If it is present then I suggest you to:

    • open BE500806EDSTUDENTEDK12_license.dat file in Notepad
    • locate INCREMENT CREOPMA_??? line to get current license name
    • go to CREO_LOADPOINT\Parametric\bin directory
    • open parametric.psf file in Notepad
    • replace CREOPMA_SchoolSTD4 text with current license name
    • replace C:\ProgramData\PTC\Licensing\BE410708EDSTUDENTEDK12_license.dat path with C:\ProgramData\PTC\Licensing\BE500806EDSTUDENTEDK12_license.dat
    • save parametric.psf file
    • launch Creo

     

      S
      sudharshan1-Visitor
      1-Visitor
      November 16, 2019

      while opening creo 5.0 it is showing that license request failed for feature and license file does not support this version please help me go through itScreenshot (1).png

       

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