Creo 9.0 Authentification failed

Forum|Forum|2 years ago
March 7, 2024
1 reply
2019 views

I'm a hungarian student and I study in Győr in Széchenyi István University. I am currently installing the PTC Creo 9.0 - Student Edition. I'm following the Quick installation guide.

I am entering the simple licence code "BK900908EDSTUDENTEDUNI" as indicated and click "Install license". Now I am asked to enter my username and password. At this point the installation program always gives me the error "Authentification failed". The username and password are entered correctly! I tried to reset my password but it didn't worked. I had a license for creo 6.0, can be this the problem?

Installation

M

MartinHanak

24-Ruby III

Hi,

did you remove expired license file from C:\ProgramData\PTC\Licensing directory?

Try requesting license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/PCT-Academic-Program-installation/m-p/875275 discussion.

V

VS_10209243

Author

1-Visitor

Hi,

I didn't have the file "Licensing", but I remove the Creo 6.0 file. Now I can see these file (pic). But when I try install file i can still see the previous files in "license sources" (pic)

.