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Creo Parametric 7.0 Quality Agent issue

KG_10732389
1-Visitor

Creo Parametric 7.0 Quality Agent issue

the software is shutting down as soon it is opened stating" unable to run Quality Agent"
ACCEPTED SOLUTION

Accepted Solutions

Hi @KG_10732389,

 

  1. Uninstall PTC Quality Agent from Control Panel
  2. Re-install the PTC Quality Agent using the qualityagent_32.msi / qualityagent_64.msi file from the install / addon location in the downloaded cd image

I hope this helps. 

 

Thanks,

Vipul

View solution in original post

2 REPLIES 2

Hi,

please use community search tool ... search for string Quality Agent.


Martin Hanák

Hi @KG_10732389,

 

  1. Uninstall PTC Quality Agent from Control Panel
  2. Re-install the PTC Quality Agent using the qualityagent_32.msi / qualityagent_64.msi file from the install / addon location in the downloaded cd image

I hope this helps. 

 

Thanks,

Vipul

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