cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Creo doesn't start

AKree
1-Newbie

Creo doesn't start

Hello,

First sorry for my english, i'm french.

I'm student and I have school edition of Creo 2.0

I have tried to install creo 2.0 on Windows XP, Windows 7 & Windows 8. Now i'am on Windows XP Pro.

I had problem with Creo 2.0, when i want start creo parametric just after install creo, Creo does not start.

I have tried to change mode 256 colours and to activate OPEN GL. Also I have tried to uninstall Quality Agent & reinstall this, but all things we haven't find the solution of my problem.

Do you any idea to help me ?

Thank you for the time you will spend on my problem.

9 REPLIES 9
jsarkar
1-Newbie
(To:AKree)

would you try to install on another machine with windows xp pro?

AKree
1-Newbie
(To:jsarkar)

No, because i'm in training and i have just one computer for me.

Dale_Rosema
22-Sapphire I
(To:AKree)

Is the machine and graphics card on the approved list for Creo 2.0?

http://www.ptc.com/WCMS/files/135225/en/creo2_hw_notes.pdf

Thanks, Dale

In machine equip with Windows XP I'm not sure for the graphic card.

But when I have setup Creo 2.0 on machine equip with windows 8 and nvidia card ( good configuration), the same problem arrived.


I'm very disappointed because when i click on the shortcut of parametric nothing arrived. If click on parametric.exe nothing arrived too.


StephenWilliams
22-Sapphire III
(To:AKree)

PTC has a dedicated group for academic support, have you tried that. I think this is a common problem and they can probably help you quickly.

http://www.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482Academic Support

and a forum for academic support too:

http://communities.ptc.com/community/academic-program/support

qzhou-2
4-Participant
(To:AKree)

If you use integrated Intel (R) graphics, please refer to https://www.ptc.com/appserver/cs/view/solution.jsp?n=CS156839 for a possible workaround.

AKree
1-Newbie
(To:qzhou-2)

Thank you Stephen Williams2, i look this after my work.

Qimin Zhou, I can't go on your link because i haven't the "right" to reach at this part, because i have student account.

If possible to copy what you want what i'm see in this link, on this subject ?

Hey Mehdi -

As STEPHEN WILLIAMS2 suggested, you should talk with the team in our community. I've moved this discussion there so that our team can take a look and get back to you.

They will most likely ask you to fill out a Academic Support Request so they can give you some 1-on-1 support.

Best,

- Ryan

Ok, i send a request .

I have made some research in Academic support part and i find this: http://apps.ptc.com/schools/references/support_creo2_graphics.pdf . I have tried to make everthing this document say, but nothing work.