Hello PTC community,
I recently created my PTC student account with my university email address, but when I created my account, something went wrong and my account has not been created as a Formula SAE student account. Because of this, the team captain cannot add me to the team's Windchill server because it does not recognize my account as a Formula SAE account. Is there a way to set my account up as a Formula student account without having to create an entirely new account? I cannot create a new account because my university email address is already associated with this one and I must use that email to be included in the server, and I have already activated my Creo Schematics and Mathcad Prime licenses using this account.
Please create the account using this link:
This should create the account in the correct format and allow you to join the Windchill project.
I am having the same problem. I have set Formula SAE as my organisation on the web account management page of ptc, however my organisation is still shown as 'other' on my windchill profile. Would greatly appreciate some help