IFX not loading + can not open new piece

[ML_10946752]

Hi guys

i need help , i've an IFX issue: IFX is not loading .

And when i try to start a new piece i can't because of this window is poping all time. 

PLS i really need help guys 

Morgan

PS: I'm french my english is'nt very good

[achirila]

Hi @ML_10946752 

Thank you for your question.

I encourage you to bring more details and context to your initial inquiry. This will make it easier for you to receive meaningful help from other Community members.

[ML_10946752]

Hi 

I can't tell you more because this issue is new for me. 

The error message is appearing when i start Creo PTC 10.0. 

And when i want to start a new piece, i can't open because when i choose the units the window is reappearing and then i can't do anything.