Installing Free Student version of Creo Parametric 4.0

[jcst254]

I have downloaded Creo multiple times now and followed the exact steps to setup and install. I've completed these steps all the way through multiple times but every time I go to open Creo it displays the message "license not found." Please someone help me resolve this issue.

[VladimirN]

Related topic: https://community.ptc.com/t5/PTC-Academic-Program-Discussions/How-to-download-the-creo-4-0-student-v...

[jcst254]

I've already read through this trend from 3 years ago.... and it doesn't help at all. That is why I posted. Needing help for error message of "license failed to respond" and then the app completely shutting down.

[MartinHanak]

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@jcst254 wrote:

I've already read through this trend from 3 years ago.... and it doesn't help at all. That is why I posted. Needing help for error message of "license failed to respond" and then the app completely shutting down.

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Hi,

1.] What Product code did you enter during installation ?

2.] Can you see any file in C:\ProgramData\PTC\Licensing directory ?

3.] Publish full text of startup error ... it is written in std.out file.

4.] Did you receive license file via email ?