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1-Visitor
March 23, 2019
Question

License request for feature (Creo 4.0)

  • March 23, 2019
  • 1 reply
  • 1417 views

Hello support team, 

I just installed Creo 4.0 for academic use, license settings as shown in the pictures below. I'm using Cisco Anyconnect for the VPN connection to my universites internet. When inserting the license path during the installation, status was 'available'. When running Creo Parametric, connected via VPN, the error shown below accures. I already tried uninstall and install and tried without VPN connection. I also checked my firewall settings, settings attached below too. 

Thanks in advance

 

Hannes

Lizenzserverpfad.PNG

Firewall Einstellungen.PNGUnbenannt.PNG

1 reply

24-Ruby III
March 25, 2019

Hi,

error -96 usually means that communication is blocked by firewall on license server side.

  • if it is possible ... take your computer to the university and connect it to a network without a VPN
  • consult the problem with university CAD admin