Skip to main content
J
jj231-Visitor
1-Visitor
August 19, 2020
Question

Licensing code

  • August 19, 2020
  • 2 replies
  • 3861 views

I am following the setup instructions. When i get to the part where I am supposed to input the "simple license entry" i type in the code on the student setup page and instead of seeing "Success!" it us coming back as "Error!" Not sure how to move past this. It wont tell me what the error is either it just says error.Capture.PNG

2 replies

J
jj231-VisitorAuthor
1-Visitor
August 19, 2020

upon further examination the Error message is stating, "you have reached the maximum license requests available for your product type" im assuming this is because of my continuous effort to delete and redownload the software? 

J
jakeheyman1-Visitor
1-Visitor
August 19, 2020

I am having the exact same problem and I need this program for school so any advice would drastically help thank you.  

A
Alex_Cazacu17-Peridot
17-Peridot
August 20, 2020

Hello,

 

If you get the maximum no of licenses, please select in the first window reconfigure existing product and not install new product.

This should work!

 

Thanks,

Alex

M
ML_96066041-Visitor
1-Visitor
August 26, 2020

I selected install software over install new software in the introduction window. Simple License Entry product code field, enter the product code BK600908EDSTUDENTEDUNI. Result Success!

Terms & ConditionsCookie settingsAccessibility statement