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February 17, 2022
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MATHCAD won't download

  • February 17, 2022
  • 1 reply
  • 948 views
I paid for the PTC Mathcad Prime 7 Student Edition & eLearning Bundle and I have a macbook pro. I finished downloading PTC Mathcad Prime 7 Student Edition and when I tried to save file pim_installmgr_mathcad_7.exe it says "You can’t open the application “pim_installmgr_mathcad_7.exe” because Microsoft Windows applications are not supported on macOS." I am not sure what this means but I took it as I can't download it because I have a macbook pro. I hope not, but if this is the case how can I open a refund case?
Best answer by VladimirN

 Hi,

 

Mac OS is not a supported platform for Mathcad Prime. A possible solution to this problem can be found here - "How to MATHCAD 15 Install on imac": https://community.ptc.com/t5/PTC-Mathcad/How-to-MATHCAD-15-Install-on-imac/td-p/609806 

 

P.S. Article - "Is Mathcad Prime supported on Mac Operating system?": https://www.ptc.com/en/support/article/cs151134 

1 reply

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
February 17, 2022

 Hi,

 

Mac OS is not a supported platform for Mathcad Prime. A possible solution to this problem can be found here - "How to MATHCAD 15 Install on imac": https://community.ptc.com/t5/PTC-Mathcad/How-to-MATHCAD-15-Install-on-imac/td-p/609806 

 

P.S. Article - "Is Mathcad Prime supported on Mac Operating system?": https://www.ptc.com/en/support/article/cs151134 

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