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Jeffnick1-Visitor
1-Visitor
September 14, 2017
Question

PLS HELP! After Installation creo shutting down

  • September 14, 2017
  • 2 replies
  • 15700 views

Hi ptc community,

 

I installed creo 2.0 for students with the installation guide, but if I open it i got a Message :

 

' Creo Parametric is shutting down.

Cannot register Quality Agent insufficient User Acces.

Under administrator priviliges, *either customize the Creo Parametric installation to enable the Quality Agent,

                                                 * or run Cre Parametric once to allow proper registration. '

 

I hope someone can help me, it would be really nice! Thanks in advance!

 

Jeff 😞

    2 replies

    M
    MartinHanak24-Ruby III
    24-Ruby III
    September 14, 2017

    Hi,

     

    try following:

    • uninstall PTC Quality Agent item
    • install PTC Quality Agent item using qualityagent_32.msi
    • qualityagent_32.msi is located in install\addon sub-directory of Creo installation media (~4GB zip file)
      J
      Jeffnick1-VisitorAuthor
      1-Visitor
      September 15, 2017

      Hi Martin,

       

      thank you for trying!

      But it still doesnt work...

      It still shuts down :(((

      Any other solutions or ideas?

       

      Best regards,

      Jeff

        M
        masterjay1-Visitor
        1-Visitor
        December 22, 2019

        Thank yes right clicking on the PTC creo  app and "run as Administrator" worked for me as well on Creo PTC student 6.0.2.0! yessss Time to learnnn bro!

          A
          AS_105625121-Visitor
          1-Visitor
          February 4, 2024

          after trying a few things, what worked for me was going to the download folder Downloads\MED-100WIN-CD-470_10-0-0-0_Win64\install\addon, and clicking on the qualityagent_64, and uninstalling through here, then reinstalling by clicking the same qualityagent_64 install file, then run the creo app as admin.

            R
            RK_119494091-Visitor
            1-Visitor
            September 16, 2024

            Thank you, that worked for me.

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