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Naveen@211-Visitor
1-Visitor
March 8, 2021
Question

PTC 7.0 student edition ''LICENSE REQUEST FAILED FOR FEATURE''

  • March 8, 2021
  • 1 reply
  • 3531 views

When I installing the PTC app the PTC parametric will install with warning that JRE will2021-03-07 (1) - Copy.png2021-03-07 (2) - Copy.png2021-03-07 (3).png2021-03-07.png over the date.

After I install the PTC app when I open the PTC parametric in the desktop it shows that the license request failure for feature and there is a ok button after I press the ok button there is another error comes that AFX fails to load after I press the ok button again there is an one more error that IFX failed to load and after I press the ok button the whole software getting closed please resolve my issue as early as possible. @MartinHanak

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
March 9, 2021

Hi,

first image ... please enlarge the window containing error message and publish it again. Use Snipping Tool to get screenshot.

Last image ... modify Start in field in Creo Shortcut properties, use directory where you can read and write files.

N
Naveen@211-VisitorAuthor
1-Visitor
March 9, 2021

Screenshot 2021-03-09 134917.png

M
MartinHanak24-Ruby III
24-Ruby III
March 9, 2021

Hi,

it looks like you skipped licensing during installation.

Suggestion:

1.] uninstall Creo 7.0

2.] remove all files from C:\ProgramData\PTC\Licensing directory

3.] install Creo 7.0 ... use Product code

K-12 students can use Product code BE700908EDSTUDENTEDK12
University students can use Product code BK700908EDSTUDENTEDUNI

4.] during installation you have to login to PTC ... did you create account at PTC ?

5.] read attached PDF documents

 

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