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Best answer by MarkCheli

Tammay,

From the looks of it, you have an incomplete download. The total size size should be much larger. All you need to do is try the download again. If you continue to run into this problem, I would recommend trying to move to a more stable connection.

I hope that helps!

1 reply

M
MarkCheli5-Regular MemberAnswer
5-Regular Member
January 24, 2014

Tammay,

From the looks of it, you have an incomplete download. The total size size should be much larger. All you need to do is try the download again. If you continue to run into this problem, I would recommend trying to move to a more stable connection.

I hope that helps!

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