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L
leondorofeev1-Visitor
1-Visitor
March 18, 2020
Question

Student edition - License invalid file or format

  • March 18, 2020
  • 2 replies
  • 7398 views

Hello, 

 

I tried to install Creo 5 Student edition and I get a invalid file or format error. 

 

Attached is the output of ipconfig because I saw that some people have the same problem.

 

Thanks for your feedback, Leon

2 replies

M
MartinHanak24-Ruby III
24-Ruby III
March 19, 2020
@leondorofeev wrote:

Hello, 

 

I tried to install Creo 5 Student edition and I get a invalid file or format error. 

 

Attached is the output of ipconfig because I saw that some people have the same problem.

 

Thanks for your feedback, Leon

Hi,

I can't see anything wrong in ip.txt file. Maybe removing home from Verbindungsspezifisches DNS-Suffix in network card settings will help.

Please upload licence file located in C:\ProgramData\PTC\Licensing directory.

What Product code did you enter during installation ?

L
leondorofeev1-VisitorAuthor
1-Visitor
March 19, 2020

Hello Martin,

 

thanks for your fast reply!

removing the DNS suffix is not working 

I use license code BK500806ED0790-Y3M9-4RW5

License file is empty

Any more idea?

 

Thanks and bye, Léon

N
ND_97855451-Visitor
1-Visitor
January 19, 2021

creo 6

I moved the program data file to somewhere else

and the i rentered the product code from the guide but it still shows invalid file or format

and i have not received mail 

A
AK_3176391-Visitor
1-Visitor
August 25, 2020

Same problem here.. what should  i do?.. please tell me step by step procedure.. i dont have PTC  FILE  in C drive... please reply as soon as possible. 🙏🙏

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