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March 26, 2023
Question

creo 9 for student installation error

  • March 26, 2023
  • 0 replies
  • 590 views

setup.exe won't do anything even I executed it in admin. I tried to shut all antivirus and firewall, and turned off hyper-v and changed PRO_LANG into english as well. What could possibly the solution?

 

Below is the event viewer's error code.

 

Faulting application name: setup.exe_Creo, version: 37.0.2022.72, time stamp: 0x62555a35

Faulting module name: baselibmt.dll, version: 37.0.2022.72, time stamp: 0x624c4ccc

Exception code: 0xc0000005

Fault offset: 0x0000000000018a9a

Faulting process id: 0x0x3BA4

Faulting application start time: 0x0x1D95FEE2BC0E260

Faulting application path: C:\Users\geonj\Downloads\creo\setup.exe

Faulting module path: C:\Users\geonj\Downloads\creo\pim\x86e_win64\baselibmt.dll

Report Id: f6380fe0-4ea0-4397-8a5c-60e4dbbabdf1

Faulting package full name:

Faulting package-relative application ID: