cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Stay updated on what is happening on the PTC Community by subscribing to PTC Community Announcements. X

creo

KB_9637297
2-Explorer

creo

Hello,

I have installed CREO 6.0 student edition yesterday it was working smoothly without any issue, but in morning when I open the CREO its not working and showing warning message that " License request is failed for the feature".
this is warning comingthis is warning coming
1 REPLY 1


@KB_9637297 wrote:

Hello,

I have installed CREO 6.0 student edition yesterday it was working smoothly without any issue, but in morning when I open the CREO its not working and showing warning message that " License request is failed for the feature".
this is warning comingthis is warning coming

Hi,

I guess that yesterday your Windows 10 assigned physical address AA-AA-FE-24-A1-91 to your Wi-Fi network card. Today your Windows 10 assigned different physical address, probably because of Use random hardware addresses option is on. See https://winaero.com/enable-random-mac-address-in-windows-10-for-wi-fi-adapter/ page.

Solution:

  • set Use random hardware addresses option to off
  • reinstall Creo and request new license

 


Martin Hanák
Announcements
Top Tags