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H
herrera3-Newcomer
3-Newcomer
June 26, 2023
Solved

"Application Selection" screen shows no options for installing Creo 10 University Edition

  • June 26, 2023
  • 2 replies
  • 2986 views

I paid for the license and I have my license key and the license pack. The installation seems to accept these as valid, but then when I go to the "application selection" screen there are no options to install the software. So, I'm pretty much stuck like chuck. What should I do?

 

Screenshot 2023-06-25 211615.png.

Best answer by Alex_Cazacu

Hi Herrera,

 

Here is a direct download link for Creo 10.0: 

https://apps.ptc.com/schools/MED-100WIN-CD-470_10-0-0-0_Win64.zip

~Alex

2 replies

H
herrera3-NewcomerAuthor
3-Newcomer
June 26, 2023

I have tried going to the PTC support website but it doesn't help at all. I try going to the "Download Software" page but all I get is an error message telling me I need to upgrade my support account. Seriously, what?

M
MartinHanak24-Ruby III
24-Ruby III
June 26, 2023
@herrera wrote:

I have tried going to the PTC support website but it doesn't help at all. I try going to the "Download Software" page but all I get is an error message telling me I need to upgrade my support account. Seriously, what?

Hi,

https://support.ptc.com/appserver/cs/software_update/swupdate.jsp page is intended for commercial users.

Students can use https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp page.

H
herrera3-NewcomerAuthor
3-Newcomer
June 26, 2023

Thanks for clarifying that for me. Is this a different version of Creo than the University Premium version? On the purchase page it shows that I bought Creo 10 University Premium, but this page only shows up to Creo 9. I believe the free education version of Creo has more restrictions than University Premium, so I just want to be sure that I am downloading the correct software.

M
MartinHanak24-Ruby III
24-Ruby III
June 26, 2023

Hi,

do not use web installer. Download 5GB zip file from, unzip it into empty directory a run setup.exe.

If the application list is empty again, then your license file does not contain any license code.

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