why is my license entry for creo 2.0 blanked out? i cannot finish install

[ncairns]

As above i run the set up and online support has gave me the key but it will not allow me to enter it?

[Alex_Cazacu]

Hello Nicolas,

Most likely this is because your security system is blocking that imput.

Please use this guide to solve your licensing issue.

http://apps.ptc.com/schools/references/support_creo2_licensegrey.pdf‌

Thanks,

Alex