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We are a PTC Implementer customer and Mathcad is the only option I have when opening a support ticket.
Hi 29497008,
Thanks for using the Community!
Please use the case logger to log a case with the technical support team for your issue.
Case logger - https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log
Thank you.
Regards,
Anurag