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Related articles - something's wrong with the suggestion engine

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Emerald I

Related articles - something's wrong with the suggestion engine

There appears to be some problem with the 'related' articles section at the bottom of each knowledge base article.  Every article is now only listing itself.

 

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2 REPLIES 2
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Re: Related articles - something's wrong with the suggestion engine

Thanks Tom and I apologize for the confusion and frustration this can cause.

Our technical team is looking into this right now and we will post back to the community as soon as it's fixed!

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Re: Related articles - something's wrong with the suggestion engine

Hi Tom, all

Please let us know if you see any further instances of this. The issue has been corrected by our Systems team.

Many thanks.