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Heidi5-Regular Member
5-Regular Member
March 17, 2016
Question

The latest news delivered to your inbox

  • March 17, 2016
  • 1 reply
  • 2700 views

The PTC Technical Support knowledge base contains a wide variety of articles written by our team of technical support engineers, with new articles being published every day. Did you know that you can have all this rich content delivered to your inbox daily or weekly? The PTC eNews & Alerts email subscription allows you to stay on top of the latest developments at a time that suits you.

 

With a single click you can subscribe to the articles you use the most:

 

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You can also sign up for updates based on the Product, Release and Technical Area that you are interested in:

 

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Based on those selections you can select to be notified just about articles related to SPRs and/or all types of articles. You can also opt to be notified when new articles become available and/or when existing articles are updated.

 

Last of all, the Preferences tab enables you to customize when the email hits your inbox.

 

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So why wait, be the first to know when PTC Technical Support release a new article or make an update to an existing one and Subscribe to Support Knowledge today!

1 reply

P
PeterCaseCommunity Manager
Community Manager
March 17, 2016

Thanks for this informative post, Heidi. Subscriptions are a powerful way of staying in the information flow about topics we're interested in.

Having a digest instead of many individual notifications also helps prevent flooded inboxes.

There is one little known fact I'd add to this about bulletin notifications. Some customers have mentioned that they often receive these for products they do not have installed. The default setting is to send notifications about all bulletins for all product families.

This is so we can be sure that nothing critical is missed.

Once a bulletin subscription has been set up for one or more specific product families, this no longer happens.

Does anyone else reading this have similar tips to share ?

Are there any "niggles" out there with our subscriptions functionality that we could improve on ?

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