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How to enable Performance Advisor for Windchill 10.2 M020 and 10.2 M030?

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How to enable Performance Advisor for Windchill 10.2 M020 and 10.2 M030?

Follow below steps to activate Windchill Performance Advisor to collect and send data to PTC:

  1. On Windchill, apply following patch:
    1. Windchill 10.2 M020 - http://support.ptc.com/view?im_dbkey=171405
    2. Windchill 10.2 M030 - http://support.ptc.com/view?im_dbkey=171479
  2. Shutdown Windchill Server and Follow instructions within the included ReadME to apply the patch
  3. Follow steps in the solutions column in the patch ReadMe file to complete the installation process.
  4. Start Windchill Server
  5. Login as Site Administrator and navigate to Site > Utilities > System Configuration Collector and Click Performance Advisor for Windchill button. The Performance Advisor for PTC Windchill window will open. 31.jpg

     

  6. Enter SCN (Service Contract Number) and ptc.com credentials  32.jpg
  7. Click Test Transport to verify that the Performance Advisor can communicate with PTC.
  8. On the Settings tab, click Yes, I want to send data to PTC, and Click Save Settings to save the changes made to the Settings. 33.png

 

Refer “Configuring Performance Advisor for PTC Windchill” guide in patch for any additional details.