Im having problems with Creo Parametric 3. It worked fine for my computer before, but after installing the newest Win10-Update its crashing with a bluescreen. Its opening fine, but when I want to start a new project, or want to close it, its crashing with a bluescreen.
I tried to uninstall our configuration we got from university, I reinstalled, but nothing fixed it.
Windows doesnt give any further information. No ID or anything else. The information is just bluescreen.
I dont know what I could do now. Need some help.
I am having the same problem as well after upgrading to the latest version of Windows 10 on two separate machines. I believe the BSOD error was UNEXPECTED_KERNEL_MODE_TRAP.
I also have exactly the same issue with you on two different computers. I think it's the problem that WIN10 creator's update is not compatible with Creo 3.0 somewhere. I tried to find a solution for a long time but failed...what a pity..
Is anyone on Creator's update and working fine? Just curious. When they do these slow roll-outs it's hard to tell what issues people are dealing with.
Matt Griswold schrieb:
Is anyone on Creator's update and working fine? [...]
Yes, Creo Paramentric 3.0 works fine with my laptop with the installed Creator's update.
But on my desktop i have the same problem. An unhandled "Double Fault" exception occurs, according to the crash dump file.
Laptop (Lenovo Thinkpad T460p University):
CPU: Intel Core i7-6700HQ
GPU: Intel HD Graphics 530 (integrated) and NVIDIA GeForce 940MX
Creo Parametric 3.0 works with both GPU's without BSOD.
CPU: Intel Xeon X5460
GPU: AMD Radeon RX580
I have also tried it with the AMD Cleanup Utility and after that i reinstalled the latest driver (Crimson ReLive 17.5.2) . But didn't work for me.
Thanks for your info.
Is there a schedule to resolve the problem?
Microsoft is going to push the latest update for WIN10 very soon. But I have to work with Creo 3.0 almost every day.
I am Windows 7 user, therefore I do not have "Windows 10 update problem", now and in the near future (until 2020) .
Windows 10 users must find the way how to live with Windows 10 ... I hope there are methods how to stop/postpone automatic updating.
Microsoft is planning to bring out a fix on 27th of june according to the PTC knowledgebase article.
One of my customers came with the tip to get rid of the update notifications for this update in Windows 10 Professional;
- Go to update & security
- Go to Advanced options
- Check the box for 'Defer Feature Updates'
Has this issue been resolved?
I have 7 updates (security and feature) ready in my update status window that I am afraid to download and install...
A TS Bulletin has been posted on the PTC Support Website:
What is it saying? I dont have permissions to see it. Is there an update coming soon? Hope so, having exam in 2 months and working on school pc is cancer
I thinks that if you turn on Creo, three websites come on together, which seems to be causing problems when this website is turned on.
so in my case,
1. Disconnected WLAN and open Creo3.0
2. If you passed 1, please try as below
File > Window Settings > Expand the browser during startup (No Check)
3. Finally WLAN connect and check
I wish your problem be solved.