Cannot run Creo Elements Direct Modeling v17/Graphics Freezes
- August 24, 2011
- 1 reply
- 3752 views
Greetings,
I am a fairly new user of Creo Elements/Direct and am unable to open or use the app. Error messages are attached. I originally installed the application in mid-June this year and initially it ran fine. I was able to create and modify simple 3D drawings and was also able to open and run canned package files sent to me from PTC as part of a class I was enrolled in. I was in the process of practicing some techniques I learned in an upgrade class last Wednesday (8/17) when the app crashed. I have not been able to get it to work since.
I did the usual fixes: closed down all other applications that were running or hidden; did a full power cycle of my machine and un-installed Creo Elements, cleared out any associated files and did a from-the-ground-up clean install. I did not uninstall/reinstall the graphics driver because I wasn't sure I knew how to grab the driver program from uSoft's library. In any case my diagnostics said it was fine.
My graphics card is an ATI Radeon HD 4200 and the driver(s) are updated. The machine I have has the graphics integrated into the motherboard and there are no expansion slots for a new one...
Thanks in advance for any help,
Marc