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lulu950110-Marble
10-Marble
March 1, 2018
Solved

Creo 2.0 does not open

  • March 1, 2018
  • 2 replies
  • 7327 views

Hello,
I am a student and I have Créo 2.0 M130 with a valid student license.
Since some time, all Créo software do not open (even as administrator)
And there is nothing in the task manager

Some ideas?

Thank you

(Sorry for my English)

Best answer by lulu9501

Hello,


I solved my problem that came from windows
I reinstalled windows and creo and it works!


Thank you everybody !

 

Ludovic

2 replies

D
dschenken1-Visitor
1-Visitor
March 1, 2018

Perhaps this: https://community.ptc.com/t5/PTC-Academic-Program-Discussions/Renew-Creo-3-0-student-license/m-p/164830

    L
    lulu950110-MarbleAuthor
    10-Marble
    March 5, 2018

    Thank you for your answer dschenken

    It is'nt a license problem !

     

    Ludovic

    M
    Mahesh_Sharma22-Sapphire I
    22-Sapphire I
    March 1, 2018

    You mentioned nothing in task manager, still check for xtop under processes. If not, check xtop.exe in <Install _location>\Common Files\<Datecode>\x86e_win64\obj.

    Also check the size of file, sometimes Anti-virus application quarantines the executable. 

     

     

      L
      lulu950110-MarbleAuthor
      10-Marble
      March 5, 2018

      Hello,

       

      xtop.exe is not in the task manager, and when I try to execute it, there is a message saying that the application failed to start correctly (0xc000007b).

      Tank you

      Ludovic

      L
      lulu950110-MarbleAuthor
      10-Marble
      March 7, 2018

      Hi,

      I opened parametric.exe with dependencywalker, there are many errors of DLL file not found (with names starting with "API-MS-WIN-CORE")
      What are these files?
      Thank you

      parametric.png

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