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josh_g5-Regular Member
5-Regular Member
July 12, 2023
Solved

Creo 8.0.4.0 (student edition) Keeps Freezing

  • July 12, 2023
  • 1 reply
  • 2721 views

Since I updated to Creo 8.0.4.0, every time I work in an assembly, Creo version 8.0.4.0 consistently freezes. The rest of my computer works just fine while it freezes. I tried lowering the graphics by including "-g:win32_gdi" to the existing target path but then I can't see existing parts in an assembly when trying to create a new part in it. I also assume that my computer meets the necessary requirements to operate Creo since I didn't run into this issue prior to updating to 8.0.4.0. I am curious if there is a work around so that I can keep from crashing and still see all parts within an assembly. Any assistance on a path forward is greatly appreciated. Thanks

 

 

Best answer by MartinHanak

Hi,

I would say that your laptop is already of an older date. Therefore you can expect problems when you install newer Creo release.

 

The following tips are without guarantee !!! Before you start your experiments, please ensure that you are able to install current driver versions.

 

Check manufacturer web and look for newer drivers for both cards. If you can't find anything, you can try the following:

 

Intel HD Graphics 4600
https://www.intel.com/content/www/us/en/download/18369/intel-graphics-driver-for-windows-15-40.html

Driver Version: 20.19.15.5171
Build Date: Nov 4, 2020

 

AMD FirePro W4170M
https://www.amd.com/en/support/kb/release-notes/rn-pro-win-19-q3

Article Number RN-PRO-WIN-19-Q3
Last Updated: August 7, 2019

 

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
July 13, 2023

Hi,

please provide more details about your graphic card. See following picture as an example how to do it.

MartinHanak_0-1689232887884.png

 

J
josh_g5-Regular MemberAuthor
5-Regular Member
July 13, 2023

JG_10667535_0-1689291576341.pngJG_10667535_1-1689291646368.png

 

M
MartinHanak24-Ruby IIIAnswer
24-Ruby III
July 14, 2023

Hi,

I would say that your laptop is already of an older date. Therefore you can expect problems when you install newer Creo release.

 

The following tips are without guarantee !!! Before you start your experiments, please ensure that you are able to install current driver versions.

 

Check manufacturer web and look for newer drivers for both cards. If you can't find anything, you can try the following:

 

Intel HD Graphics 4600
https://www.intel.com/content/www/us/en/download/18369/intel-graphics-driver-for-windows-15-40.html

Driver Version: 20.19.15.5171
Build Date: Nov 4, 2020

 

AMD FirePro W4170M
https://www.amd.com/en/support/kb/release-notes/rn-pro-win-19-q3

Article Number RN-PRO-WIN-19-Q3
Last Updated: August 7, 2019

 

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