cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community email notifications are disrupted. While we are working to resolve, please check on your favorite boards regularly to keep up with your conversations and new topics.

Creo software is stuck when opening the built-in browser interface and cannot perform any operations (the process does not display or respond)

xlu
2-Guest
2-Guest

Creo software is stuck when opening the built-in browser interface and cannot perform any operations (the process does not display or respond)

I am using Creo Parametric Release 4.0 and DatecodeM150 


Creo software When opening the built-in browser interface of Creo software, it gets stuck and cannot do anything (the process does not display and is unresponsive). After killing the process, delete the cache folder and then open the software and use it normally. However, after exiting the software normally and entering it again, the same problem occurs. ; After modifying the built-in browser type to Google, it can be used normally, but you need to enter the user name and password every time. Even if you check Remember Password, the built-in browser interface is stuck and cannot be used (the process does not display and is unresponsive). Kill it. After the process, delete the cache folder and then open the software and use it normally. However, after exiting the software normally and re-entering it, the same problem occurs. After changing the built-in browser type to Google, it can be used normally, but you need to enter the user name and password every time. Check Not even remembering the password

---------------------------------------------------------------------

Translated the text from Simplified Chinese to English using google translate

Original Subject: Creo软件打开内置浏览器界面卡死不能进行任何操作(进程不显示无响应)

Original Body:     Creo软件打Creo软件打开内置浏览器界面卡死不能进行任何(进程不显示无响应),杀掉进程后,删掉缓存文件夹后再打开软件正常使用,但是正常退出软件之后再次进入同样出现问题;修改内置浏览器类型为谷歌后可以正常使用,但是每次都需要输入用户名和密码,勾选记住密码也不行开内置浏览器界面卡死不能进行任何(进程不显示无响应),杀掉进程后,删掉缓存文件夹后再打开软件正常使用,但是正常退出软件之后再次进入同样出现问题;修改内置浏览器类型为谷歌后可以正常使用,但是每次都需要输入用户名和密码,勾选记住密码也不行

- By community moderation team
---------------------------------------------------------------------

1 REPLY 1

Hi xlu,

 

Thank you for your question. 
I’d like to recommend to bring more details and context to your initial inquiry

It also helps to have screenshot(s) to better understand what you are trying to do in your process. 

This will increase your chances to receive meaningful help from other Community members. 

Regards,

Vivek N

Community Moderation Team

Top Tags