Hi, I opened creo parametric M110 this morning and can't seem to get the embedded browser and Windchill to work. I can connect to Windchill and open parts, just not through the browser. In fact, the browser window is there but stays on on a blank white page. So "workspace" and "windchill cabinets" buttons don't work and neither does manually typing in any web url. I have tried switching between ie and chrome in config, nothing seems to work though.
You likely need to clear the browser cache. We have a bat file, but it's specific to our install.
It looks like this:
for /D %%I in ("%appdata%\ptc\.ptcm1912\ptc-browser\cache\*") do rmdir /s/q "%%I"
del /q %appdata%\ptc\.ptcm1912\ptc-browser\cache\*
In my case, it deletes everything out from under the C:\Users\WilliamsS\AppData\Roaming\PTC\.ptcm1912\ptc-browser\Cache
Stephen is correct. You need to clear cache at least once a month if not weekly. This is our cache cleaning .bat file
RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 8
RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 1
RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 2
RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 4351
It's possible it is set up somewhere completely different. It can be moved (via some magic I don't understand)
Lack of CASH is always a concern but lack of cache, I'm not sure about.