Laptop switches off automatically after starting Creo 3.0

[vgeiß]

I just installed the Student version of Creo 3.0 and wanted to start it the first time. Everytime I try to start my Computer Switches off automatically and I get an error message "Unexpected_Kernel_Mode_Trap". Anybody had same issues or has an idea what the Problem is?

[ashu]

Hello Valentin:

Did you update your WIN10 system to 1703 (creators update published in April this year)?

I have exactly same issue with you. When I start Creo 3.0 parametric, there is a notification window to say "Script error", then when I click on "yes/no" button on this notification window, I will got a BSOD (blue screen of death) with the info "UNEXPECTED_KERNEL_MODE_TRAP".

I think it's because WIN10 ver 1703 is not compatible with Creo 3.0. And I checked it for a long time but still have no idea. To resolve it, you just need to roll back your WIN10 to ver1607 and no other choice.

Alex

[RadovanMíček]

Check this

https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS261077&art_lang=en&source=

[MartinHanak]

See UNEXPECTED_KERNEL_MODE_TRAP following Windows 10 Creator Update - Solution...