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rohit_rajan15-Moonstone
15-Moonstone
July 18, 2024
Solved

License request failed for feature.?? PTC Creo Elements Pro 5.0 .Windows Pro 10 64 bit.

  • July 18, 2024
  • 2 replies
  • 1786 views

PTC_license_error.PNG

Best answer by rohit_rajan

Martin thanks for your reply.

I would like to mention that the PTC Creo Elements Pro 5.0 was working perfectly fine few days back and today when I fired it up it showed this error.

Eventually I have reinstalled it and it is working fine now. May be some windows or anti-virus software update caused this.

 

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
July 18, 2024

Article - "Error "-96, License server machine is down or not responding" when launching Flexnet licensed applications": https://www.ptc.com/en/support/article/CS21768

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rohit_rajan15-MoonstoneAuthor
15-Moonstone
July 18, 2024

thanks for your prompt reply. Unfortunately I do not have access to these articles as i am not on PTC maintenance anymore.

M
MartinHanak24-Ruby III
24-Ruby III
July 18, 2024

Hi,

the message reports problem in lm***.txt file.

 

I guess that this license file contains SERVER and DAEMON lines, If this is the case then you have to install FLEXnet on computer mentioned in license file (HOST ID is included in SERVER line).

 

psf startup file must contain 7788@licenseservername

R
rohit_rajan15-MoonstoneAuthorAnswer
15-Moonstone
July 18, 2024

Martin thanks for your reply.

I would like to mention that the PTC Creo Elements Pro 5.0 was working perfectly fine few days back and today when I fired it up it showed this error.

Eventually I have reinstalled it and it is working fine now. May be some windows or anti-virus software update caused this.

 

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