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The Creo window is black when opening the model from my workspace as "open in Creo"

SC_8321054
12-Amethyst

The Creo window is black when opening the model from my workspace as "open in Creo"

While opening any model from my workspace, when I do "open in Creo", Creo application opens up, but it doesn't show any thing just black window.

 

Could someone please help.

 

 

 

 

 

 

ACCEPTED SOLUTION

Accepted Solutions

Dear all,

 

The graphic card was disabled. 😅

 

the issue is resolved now. the application is working fine.

 

Thank you for coming forward to help.

 

Br,

Sandeep C.

View solution in original post

5 REPLIES 5
StephenW
23-Emerald III
(To:SC_8321054)

If you don't use "open in creo" and just launch creo and open a model, does it work normally?

What version of creo and windchill?

 

No. It's not working when i try to load any model normally.

windchill version: 12

creo version: 08

BenLoosli
23-Emerald II
(To:SC_8321054)

rename all config.pro and config.sup files and the ui customzation file and then restart Creo. See what you get with OOTB Creo settings.

Hi,

what happens when you open model in Creo not connected to Windchill.


Martin Hanák

Dear all,

 

The graphic card was disabled. 😅

 

the issue is resolved now. the application is working fine.

 

Thank you for coming forward to help.

 

Br,

Sandeep C.

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