Unable to find UN thread size in model mode.

[KS_9802404]

I am using Creo Parametric Release 4.0 and DatecodeM140

Unable to find UN thread size in model mode.
I want to upload a document for the technical engineer but this isn't possible. How can I open a regular call???

[BenLoosli · Accepted solution]

What do you mean by 'unable to find'? There are only a few thread sizes (*.hol files) shipped with Creo. If one of the files doesn't have your threads, you need to create your own thread file.

To open a help desk call, use the eSupport link under Education & Support from the ptc.com home page. Scroll down a bit and on the right is OPEN A SUPPORT CASE. Ask your question, Let Dylan give you an incomplete answer, then at the bottom of the page there is an Open Case link. Fill in more information and the support case will be opened if you are on active maintenance. If you are on active maintenance, you may still have issues opening a call as Creo 4 is no longer supported. You should upgrade to Creo 8 or 9!

[KS_9802404]

Thank you Ben for your answer. 

This year we will update to CREO 9 🙂 

Regards

Kristof

[llie]

KS,

You need to add this line in your config.pro that gets pushed out to the users and point to the location to the file that you are pushing out to your users.

hole_parameter_file_path $VIEW_SOURCE\control_files\$PROE_REL\holeshole_parameter_file_path $VIEW_SOURCE\control_files\$PROE_REL\holes.

Look at the path at the to of the image.