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creo launching problem

DavidKhan
1-Newbie

creo launching problem

I want to launch the Creo Element, it gives a busy symbol for few seconds,the program does not starts and goes away. What do I do? Is there any problem with config.pro or something else.I have window 7.


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6 REPLIES 6

Hello David. This sounds like a compatibility issue. Is this the 1st time you installed the software or have you had it work successfully before?

Have you modified the default config.pro?

No i have used it before on the same pc and the same window 7 and havent edited any thing.

I might suggest an automatic driver update may have done this. Can you log a case with PTC Support?

You could try re-installing the software including the license server.

Is this the Elements Direct or Parametric?

it works on other PC's but not mine.all other softwares works fine.it is Parametric.

This is one of those mysteries that really needs an eye on it from customer support. I know there are a few bugs around texture decals and I have reported one that could be reproduced. Please log a case so PTC is aware of it.

Maybe you didnt install all needed files or have a bad setup. Compare the number of files from a working installation with yours. i had that problem once

Samuel Brantner
B&W Software GmbH
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