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My computer crashed so I lost everything. However, Creo 3 program was stored on an external drive but without a licence, stored on the computer, I have no idea of how to regain my licence. Can anyone help.
Student or commercial license?
Contact PTC license services and they can generate a new license.
You can open a new support case for PTC's technical support here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log
