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gdewsnap1-Visitor
1-Visitor
April 5, 2018
Question

lost licence

  • April 5, 2018
  • 2 replies
  • 1243 views

My computer crashed so I lost everything. However, Creo 3 program was stored on an external drive but without a licence, stored on the computer, I have no idea of how to regain my licence. Can anyone help.

    2 replies

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    April 5, 2018

    Student or commercial license?

    Contact PTC license services and they can generate a new license.

     

    V
    24-Ruby III
    VladimirN24-Ruby III
    24-Ruby III
    April 6, 2018

    You can open a new support case for PTC's technical support here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

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