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pjahn16-Pearl
16-Pearl
November 18, 2020
Question

Message "There a no steps in this procedure"

  • November 18, 2020
  • 1 reply
  • 4953 views

I captured a procedure with HL2 (latest os build). After some work in the editor I published the procedure which consists of 6 steps. Also in the preview there a 6 steps shown. Desktop playback also shows 6 steps. After opening the procedure in Vuforia View (iOS 14.2, latest app version) the following message is shown: "There a no steps in this procedure".

pjahn_0-1605710225807.png

I did not find out why this happens. Any hint is appreciated.

1 reply

T
tmccombie21-Topaz I
21-Topaz I
December 1, 2020

Hmm. That's very strange. Do you get the same error if you try to view the procedure on a different device? I'd be interested in seeing the View logs - can you share those for review? 

P
pjahn16-PearlAuthor
16-Pearl
December 3, 2020

Yes, I have tried this on different iOS devices with the latest version of Vuforia View an iOS/iPadOS available. It does not make a difference. Vuforia View says that there are no steps in the procedure. Desktop view works and shows the steps.

I've attached a logfile from Vuforia View taken from my iPhone 11 Pro.

T
tmccombie21-Topaz I
21-Topaz I
December 18, 2020

If you publish it again - does the issue persist? 

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