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Niels-Marius1-Visitor
1-Visitor
November 8, 2017
Question

Auto configure failed. Check log for errors

  • November 8, 2017
  • 1 reply
  • 2507 views

Hi everyone, I have just gotten my trial access to Thingworx Studio, but when i try to setup my experience server i get this message: "Auto configure failed. Check log for errors".

I do not know what to look for in the log or how to fix it. I attached the log here. Any help will be greatly appreciated.

1 reply

T
tmccombie21-Topaz I
21-Topaz I
November 8, 2017

This is most likely a network issue. Check out our solution article for this situation: ThingWorx Studio Failed Connections

F
FarahMann1-Visitor
1-Visitor
February 22, 2018

I experienced same problem trying to install ThingWorks Studio 8.2.0 (8.2.0.8274) .

Looking at log file first error is when there is switch from C:\ drive to U:\ drive. Why?? U:\ drive is corporate network drive and I am installing with Admin rights.

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[02/23/2018 08:54:49] info: [twx-studio:initializer] Node version: 8.9.3
[02/23/2018 08:54:49] info: [twx-studio:initializer] ThingWorxStudio launched with the following arguments: _=[C:\Users\mf42cl\Documents], help=false, version=false, $0=..\..\..\..\..\..\Roaming\ThingworxStudio\studio-download.vuforia.io\dist\server\index.js
[02/23/2018 08:54:49] info: [twx-studio:initializer] ThingWorxStudio dir:  U:\Documents\ThingWorxStudio , home dir: U:\Documents
[02/23/2018 08:54:49] error: [twx-studio:fileUtils] Node module link already created.
[02/23/2018 08:54:50] ar-extension version 8.2.0 (1.22.941)
[02/23/2018 08:54:52] info: [twx-studio:index] Studio Ready: listening on 127.0.0.1:3000
[02/23/2018 08:54:52] Status Message: Version 8.2.0 (8.2.0.2742)
[02/23/2018 08:54:52] error: [twx-studio:importProject] failed to import project StudioSample3DImport Error: EISDIR: illegal operation on a directory, readlink 'U:\Documents\ThingWorxStudio\Projects\StudioSample3DImport'
[02/23/2018 08:54:52] error: [twx-studio:importProject] failed to import project StudioSampleSpatial Error: EISDIR: illegal operation on a directory, readlink 'U:\Documents\ThingWorxStudio\Projects\StudioSampleSpatial'
[02/23/2018 08:54:52] error: [twx-studio:importProject] failed to import project StudioSampleEyewear Error: EISDIR: illegal operation on a directory, readlink 'U:\Documents\ThingWorxStudio\Projects\StudioSampleEyewear'
[02/23/2018 08:54:52] error: [twx-studio:importProject] failed to import project StudioSampleQuadcopter Error: EISDIR: illegal operation on a directory, readlink 'U:\Documents\ThingWorxStudio\Projects\StudioSampleQuadcopter'

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