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Can't download experience on Hololens

mneufeld
12-Amethyst

Can't download experience on Hololens

I created a simple experience for 3D Eyewear - model with animation, panel, button, standard model target.

When I say "Hey, view, dowanload expereince", I have voice feddback "Experience download started" and after few minutes I get "Expereince failed to download".

In HL logs I can see:

2022-06-08T01:02:23.341-07:00 [Debug] SpeechEngine - Speech recognition result generated with confidence: High and text "Hey View"
2022-06-08T01:02:25.772-07:00 [Debug] SpeechEngine - Speech recognition result generated with confidence: Medium and text "download experience"
2022-06-08T01:02:25.782-07:00 [Information] MainPage - Action: "downloadexperience", State: ""
2022-06-08T01:02:25.811-07:00 [Debug] offlinedownload - Begin DownloadExperienceOperation for "create baseUri https://skillworx.ttpsc.cloud:2019/ExperienceService/content/projects/orthesis_hl/, entrypoint index.html?expId=1 and zipUri https://skillworx.ttpsc.cloud:2019/ExperienceService/content/projects/orthesis_hl/"
2022-06-08T01:02:39.912-07:00 [Debug] SpatialInput - OnSourcePressed skipped due to double event
2022-06-08T01:04:07.023-07:00 [Debug] offlinedownload - New zip downloaded for "https://skillworx.ttpsc.cloud:2019/ExperienceService/content/projects/orthesis_hl/"
2022-06-08T01:04:07.023-07:00 [Debug] offlinedownload - Extracting zip file for "https://skillworx.ttpsc.cloud:2019/ExperienceService/content/projects/orthesis_hl/"
2022-06-08T01:04:07.073-07:00 [Error] offlinedownload - Error in DownloadExperienceOperation for "create baseUri https://skillworx.ttpsc.cloud:2019/ExperienceService/content/projects/orthesis_hl/, entrypoint index.html?expId=1 and zipUri https://skillworx.ttpsc.cloud:2019/ExperienceService/content/projects/orthesis_hl/"
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Data\Users\ttpsc_hololens@outlook.com\AppData\Local\Packages\9CAFC431.ThingWorxViewforHololens_fvvfpfxfdh1zr\LocalState\oe\dp\2d44dd6c-fba7-4ddf-9370-b4e49fbbc510\app\resources\_generated_\mtg\aceaefb3-b9ca-43d2-af13-4c2f93bff25f_aceaefb3-b9ca-43d2-af13-4c2f93bff25f-1.png'.
at System.IO.FileSystem.OpenHandle(String, Boolean) + 0x140
at System.IO.FileSystem.SetLastWriteTime(String, DateTimeOffset, Boolean) + 0x20

 

Any clue?

1 REPLY 1

Hi @mneufeld

It seems like the path does not exist anymore. Were you using the trial version ?  

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