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VladimaKR1-Visitor
1-Visitor
May 29, 2018
Question

Cannot see Experience by ThingWorx View after successful publishing

  • May 29, 2018
  • 1 reply
  • 2356 views

I publish my experiences and I use TThingworx Studio 8.2.3(8.2.3.3224) under Windows 10 x64 Ultimate on Acer Aspire 5820TG. I publish my experiences on PTC trial host and don't receive error message. I can preview my experience but cannot see published examples in ThingWorx View. I use both Android and iOS devices, all times I  set URL-parameter of View device to right value/ An every time (every of ) my View device (s) right recognizes my ThingMark but displays the following message:

"No Experiences found.

No experiences found for 201340:1" 

(201340:1 - recognized value one of my trial marks, I try all of them with the same result).

??? I see noerrors in log-file of Studio, I receive "Project published succesfuly!" in Studio but cannot see it in ThingWorx View ??? What do I do wrong? 

1 reply

T
tmccombie21-Topaz I
21-Topaz I
May 29, 2018

In your screenshot, you have the ThingMark listed as 20340:1 but your ThingMark is actually 201340:1. Try updating that field to the correct ThingMark ID. 

 

Also make sure that you have set the ThingMark ID in the Experiences Tab of your project. 

 

ExperienceTab.png

V
VladimaKR1-VisitorAuthor
1-Visitor
May 30, 2018

Hello tmccombie, thankyou fot attention to my problem.

I try to check code of the Thingmarks:  I check "Experience" in "CONFIGURATION" pane  - I have three marks, naely 20340:1,  20340:1 and  20340:1 (as shown in the attached picture). 😞

What do you think:  I use wrong ThingMark (s)?  What do I nbeed to do? if my "203430:1" incorrect? Need I insert digits  "201340:1"  direct "by hand" into the fields "Thingmark" of my Project instead of clicking on one of three  ThingMark-pictures  from graphical menu? 

V
VladimaKR1-VisitorAuthor
1-Visitor
May 30, 2018

and in the attachment you can see report from my Studio installed on my trial URL: three ThingMarks with prefix 20340 

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