HoloLens and Vuforia View - Sequences made with Illustrate 5 do not play

[pjahn]

We can not get sequences created with Illustrate 5.0 to play on the HoloLens with all the latest versions of the software components. Even the very simple sequences do not work.

Does anyone have a workaround.

[AllanThompson · Accepted solution]

Hi @pjahn,

The playback was all fixed with the latest versions of View and Studio, but I did discover something recently.  I had accidentally turned on 2D options when publishing out the PVZ file from Illustrate, so the PVZ had the 3D sequence, and some 2D SVG files of the figure as well.  This PVZ file would not play in the HoloLens, but would play in the preview.

One I republished with just the 3D information, it played fine on the HoloLens.

Hope this helps,

Allan

[pjahn]

We removed all 2D data from the exported file. That worked out. Thank you.