With release 1.9.1, pilot and free trial participants can auto-configure ThingWorx Studio to make it easier to get up and running quickly. The auto-configure process does the following:
In order to complete the auto-configuration process, users are first required to authenticate using their PTC Account credentials. For participants in the ThingWorx Studio Free Trial, this does not introduce any confusion since they use their PTC Account credentials for everything: accessing the Studio Portal, publishing experiences from ThingWorx Studio, downloading experiences to ThingWorx View and working in ThingWorx Composer.
However, for participants in the ThingWorx Studio Pilot Program, this may introduce some confusion. Unlike free trial participants, pilot participants have two sets of credentials:
The auto-configuration process requires users to authenticate using their PTC Account credentials. Since the auto-configuration process occurs inside ThingWorx Studio and pilot participants do not normally use their PTC Account credentials inside ThingWorx Studio, this may cause some confusion.
My PTC credentials are getting rejected when I try to publish the tutorial quad copter.
I don't believe I am part of the pilot.
any thoughts on how to get passed this?
It looks like you are in fact part of the pilot program. Please use the credentials sent to you in your welcome email to publish.
awesome! thank you... except I can't find that email anywhere.
can you help me reset mypassword or resend that email?
can you send it again, but rename the .zip to .ngzip
my email firewall blocked it 😕
I've got the same issue. The problems started after I had installed the 8.0.1 version.
Now, I cannot publish my experiences in the Studio and
I cannot access to the composer
When I try to validate the experience service I get the following error:
What has changed? What could be the problem? Before the update everything worked well.