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vkrishnamurthi11-Visitor
1-Visitor
June 12, 2017
Question

Re: ThingWorx Studio 8.0.0 Update

  • June 12, 2017
  • 2 replies
  • 5236 views

I installed the thingworx viewer for this update. When scanning a thingmark though, the view becomes blank and basically the app is inaccessible and needs to restart. Just checking if there is something wrong I am doing, or if there is an issue.

Vish

2 replies

K
katte5-Regular Member
5-Regular Member
June 12, 2017

Vish,

Is this issue persistent even after the restart? As of now, we can't reproduce or see this issue.

A
ankigupta5-Regular Member
5-Regular Member
June 13, 2017

Hi Viswanathan Krishnamurthi​,

Which device are you using? Does the Experience shows on Preview? Try uninstalling the ThingWorx view Application and restart the device and then install the application again to see if it helps.

A
aziliotto12-Amethyst
12-Amethyst
June 13, 2017

I have the same Issue , i can't see thingmark once scanned it. What i can see is like a white square and i can't retrieve data on my OnPremise Experience service, i only see static content like Labels and so on. It is not possible that every update or in the device part or on the thingworx studio ide something is broken. i can see this on the application log on my thingworx server in local intranet:

No authType or appKey parameter has been specified for Authentication Scheme: AUTH_THINGWORX_APPKEY


but it is all configured like when it worked

C
chcote10-Marble
10-Marble
June 14, 2017

Alberto, would you be able to take a screenshot of/with your mobile device and post it here?

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