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MA873117416-Pearl
16-Pearl
February 1, 2024
Solved

Screenshot function is not working in vuforia studio

  • February 1, 2024
  • 1 reply
  • 898 views

I have updated my iphone from iOS 16 to iOS 17 and this function is not working on the iphone now. can anyone please help me

$scope.takePhoto = function(AugmentationsEnabled) {
 tml3dRenderer.takeScreenshot({withAugmentation: AugmentationsEnabled}, $scope.openSaveDialog, null);
 $scope.view.wdg['maxImagePopup'].visible = false;
}

  

    Best answer by RolandRaytchev

    this is related to to other post with resolution:

    • Issue was reported and is fixed:

      • Issue was reported to PTC R&D as Jira Ticket VTS-1864 and STUD-6878
      • HotFix for Vuforia View on IOS  is planed with the Release 9.17.1

      so fix should be availbile in the meantime in IOS Store

      Could you ,please, provide short feedback if you could verify this issue with the latest version? 

    Reported this  issue with 9.17 last week and R&D provid solution which was availible this week with the IOS vesion of the View app 9.17.1 which is availible on store since 2 PM EST

    1 reply

    R
    RolandRaytchev21-Topaz IAnswer
    21-Topaz I
    February 7, 2024

    this is related to to other post with resolution:

    • Issue was reported and is fixed:

      • Issue was reported to PTC R&D as Jira Ticket VTS-1864 and STUD-6878
      • HotFix for Vuforia View on IOS  is planed with the Release 9.17.1

      so fix should be availbile in the meantime in IOS Store

      Could you ,please, provide short feedback if you could verify this issue with the latest version? 

    Reported this  issue with 9.17 last week and R&D provid solution which was availible this week with the IOS vesion of the View app 9.17.1 which is availible on store since 2 PM EST

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