ThingWorx9: connection postgresql error

Hello @YL_10599858 ,

Kindly share the following info:

1. Version of ThingWorx 

2. error present in Tomcat logs

3. Have you tried following the article:

https://www.ptc.com/en/support/article/cs318645

Also, we have help centre guide which describes the settings in detail:

http://support.ptc.com/help/thingworx_hc/thingworx_8_hc/en/index.html?_gl=1*qco6t0*_ga*MTQzNjQ5MDc0Ni4xNjE3NjA2OTg4*_ga_1QBT6P6HR1*MTY3NzU3MzY0Mi40Ni4xLjE2Nzc1NzQ4NTAuMC4wLjA.#page/ThingWorx/Help/Installation/Installation/platform_settings_json_configuration_details.html

Let me know if this helps.

Regards

Bhawna