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19-Tanzanite
Velkumar19-Tanzanite
19-Tanzanite
October 13, 2018
Question

'Unable to Invoke Service SpotlightSearch on SearchFunctions : Unable to get search entries: [1,018]

  • October 13, 2018
  • 1 reply
  • 1317 views

Hello all,

 

I have created Thingworx Experience trial server, when  I try to open Thingworx Composer I am getting error as 

'Unable to Invoke Service SpotlightSearch on SearchFunctions : Unable to get search entries: [1,018] Data store unknown error: [Error occurred while accessing the model provider.]'

 

Since it is a Experience trial server, I don't have control over server instance.

 

Thingworx URL: https://jvgizyh8.studio-trial.thingworx.io:8443/Thingworx

User ID: prem242592@gmail.com

 

Regards,

VR

1 reply

R
RolandRaytchev21-Topaz I
21-Topaz I
October 15, 2018

I think your issue mirrors a current limitation in the trail functionality:

Since end of September 2018 all  new trial instances have a reduced access of ThingWorx:

Reduced ThingWorx access.

In an effort to provide the latest AR content and updated capabilities, PTC is providing simulated IoT data and removing access to the ThingWorx Platform.  New customers trial servers will not allow access to ThingWorx composer. PTC now provides sample IoT data for every trial member of simulated examples

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