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Unable to publish project

micah
12-Amethyst

Unable to publish project

I'm having trouble with publishing projects since updating to 8.5.12.4700.

 

Vuforia displays this error when publishing.

image.png

 

Log file output as follows:

 

[2020-09-02T00:19:45.239Z] error: [twx-studio:projectHelper] publishTask error for project Target_Test_02_09_2020 Failed to output zip.
[2020-09-02T00:19:45.240Z] error: [twx-studio:api] Error occured while publishing project Target_Test_02_09_2020 Failed to output zip.
[2020-09-02T00:19:45.254Z] info: [twx-studio:ves-publish:1599005985216:Target Test 02/09/2020] filter out entry: extensions/js/libthingview_wasm.wasm

 

3 REPLIES 3
sdidier
17-Peridot
(To:micah)

Hello Micah,

 

  • Do you have the log of Vuforia Experience Service also ?

It seems a Target Model or Image is used in this Project due to the name Target_test.

If the answer is yes, I would recommand to look these articles :

https://www.ptc.com/en/support/article/CS311736

https://www.ptc.com/en/support/article/CS300040

https://www.ptc.com/en/support/article/CS321715

 

Best regards,

Samuel

micah
12-Amethyst
(To:sdidier)

Where do I find the log of the Vuforia Experience service?

 

I've published experiences previously with variations on the name target_test. Also, this experience published fine when I've exported it and and imported it onto other machines.

sdidier
17-Peridot
(To:micah)

Hello Micah,

 

Thanks you for your feedback.

It is more clear from my point of view.

It is a local issue on the workstation, not in the server.

 

  • Can we have the log file of Vuforia Studio when the issue occurs, please ?

         I would like to see the verbose before the one reported before to find a possible root cause.

 

By the way, I have found this article :

https://www.ptc.com/en/support/article/CS320078

 

It is similar but in our use case, Project name seems to be valid.

  • Are you using in Windows or in MacOs ?

 

Best regards,

Samuel

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