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bkenney101-Visitor
1-Visitor
October 5, 2018
Question

Vuforia Studio Error On Startup

  • October 5, 2018
  • 3 replies
  • 3655 views

Hi,

I installed Studio on my computer. When I start it up, it opens but I get "Error Occurred, check log".

 

Also, when I click on publish, it says: "Localhost:3000 says missing required information".

 

Finally, when I click My Thingmarks per instructions in a tutorial, studio tells me: "To retrieve your ThingMarks from the developer portal, click here". I click the link, enter my developer account information (verified) and it says: "Auto configure failed. Check log for details. 

 

Any help would be appreciated. Thanks!!

 

I attached the log...

3 replies

T
tmccombie21-Topaz I
21-Topaz I
October 5, 2018

Are you using the trial or a commercial version of Studio? 

B
bkenney101-VisitorAuthor
1-Visitor
October 5, 2018

The Trial Version

H
HollywoodAsylum1-Visitor
1-Visitor
December 29, 2018

I'm having the same issue. It's been a pretty rough start and haven't started. BTW: Using a Mac. 

C
chuongpqvn1-Visitor
1-Visitor
March 18, 2019

Same 😞 

 
T
tmccombie21-Topaz I
21-Topaz I
March 29, 2019

HI @chuongpqvn. Check out our knowledge article on this issue here. It's most likely a network issue. The easiest workaround is to try the auto-configuration on an open network. If you're still running into issues, please provide your Studio log file. 

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