Vuforia Studio Preview in Mashup

anaclos · ‎Oct 29, 2019

Hello Roland: I browsed your experience using this link: https://mrerot7o.studio-trial.thingworx.io/ExperienceService/content/projects/bla/index-desktop.html?expIndex=0#/Home but I can't browse my experience: https://pp-19102315304c.portal.ptc.io/ExperienceService/content/projects/YPF2/index-desktop.html?expIndex=0#/Inicio. My Vuforia project is "YPF2" and my initial view is "Inicio". My Default Experience Service URL is http://pp-19102315304c.portal.ptc.io:8080, and my Thingworx Composer is at https://pp-19102315304c.portal.ptc.io/Thingworx/Composer/index.html Can you give me some help? Thank you

RolandRaytchev · ‎Oct 29, 2019

Hi @anaclos ,

there is PTC article CS284529

with Resolution / workaround - I used the workaround of it:

Embedding ThingWorx view app scan page into a browser is not supported

Workaround:

an Experience Service could be called in a preview mode through URL e.g. :

https://<experience-server>/ExperienceService/content/projects/<project-name>/index-desktop.html?expIndex=0#/Home

workaround works for Studio Version 8.1.x with the default program setting
with version 8.2.xx and newer the workaround requires addtional settings in the configuration file : <Windows OS User>\Documents\VuforiaStudio\builder-settings.json
the following options could be set in the builder-setting.json file:

"publishPreview": true - allow to publish the preview to a browser outside the Studio environment
or

"enableDebugLogging": true - the option enables the Debug logging in the Studio settings

user could set the option "enableDebugLogging" also via Vuforia Studio UI ->Settings -> checkbox Enable Debug Logging

anaclos · ‎Oct 29, 2019

Roland, I edited the file "builder-settings.json" and wrote "publishPreview": true but I can't call the experience by URL. Thank's for your help

RolandRaytchev · ‎Oct 30, 2019

I think you need to pay attention that the following steps are done:

- after changing the values in builder-settings.json you have to restart the studio. Means to exit it and start it again

- next you need to set the experience to publish authorization

- you need to republish the experience because only then the setting are taken in account

anaclos · ‎Oct 30, 2019

Hi, Roland. I folowed the steps, but I can't browse the experience. The access is public, as you can see in the image. I think my URL is wrong. I'm going to modify the URL and keep trying. Thank you.

RolandRaytchev · ‎Oct 30, 2019

The problem is that my server is also trial where I do not have access as admin to check the server settings.

So important is may be also the experience version. you can check it calling

The Vuforia Experience Service Service version information can be get with the call below:

http(s)://<host>:2019/ExperienceService/properties

anaclos · ‎Oct 30, 2019

I browse: http://pp-19102315304c.portal.ptc.io:8080/ExperienceService/properties and this is the response

{"version":"8.4.0-b792","defaultDomainName":"localhost","domain_id_resolver":"https://gxi.thingworx.io/ExperienceService/id-resolution/resolutions/","enable_irs_federation":"true"}

I have Administrator access to Thingworx.

RolandRaytchev · ‎Oct 30, 2019

also the call should contain the port number:

https://pp-19102315304c.portal.ptc.io/ExperienceService/content/projects/YPF2/index-desktop.html?expIndex=0#/Inicio

is the start view "Inicio" there is also Inicio.js or is only part of it / for example space in the name of the view here will lead to problem

Is publish as public ? and on this server? Often when more then one server is used - could be also a problem

anaclos · ‎Oct 30, 2019

Roland: I used http://pp-19102315304c.portal.ptc.io:8080/ExperienceService/content/projects/YPF2/index-desktop.html?expIndex=0#/Inicio, and Inicio is the start view with Inicio.js (In Spanish)..I don't want to waste you more time. Thanks for all the help provided!!!