cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Vuforia Studio Sign In and Experience Server Issues

SOLVED
Highlighted

Vuforia Studio Sign In and Experience Server Issues

Hello, I am attempting to publish my project in Vuforia Studio, and when I attempt to validate the Experience Server, I am prompted to sign in. When I click the "Sign In" button, nothing happens. However, when I click the "Cancel" button, I get an error saying "Failed to authorize experience server." See images below. I would appreciate any help on this.experiene server issue.JPGsign in issue 2.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Vuforia Studio Sign In and Experience Server Issues

Hi @Allison_Andrews ,

 

Could you please uncheck the 'Allow Self signed certificates' option and try the validate option again. Also, could you please key in the experience service URL in the below format in a web browser and see if you are able to login into it:

  • https://<es-url-hostname>/ExperienceService/username
    • This URL requires authentication and should display your username in the browser window after successful login
1 REPLY 1

Re: Vuforia Studio Sign In and Experience Server Issues

Hi @Allison_Andrews ,

 

Could you please uncheck the 'Allow Self signed certificates' option and try the validate option again. Also, could you please key in the experience service URL in the below format in a web browser and see if you are able to login into it:

  • https://<es-url-hostname>/ExperienceService/username
    • This URL requires authentication and should display your username in the browser window after successful login