cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - You can Bookmark boards, posts or articles that you'd like to access again easily! X

Vuforia View app cannot load experience with some error log

성장_10243899
12-Amethyst

Vuforia View app cannot load experience with some error log

I tried to load experience on Vuforia View app.

But I cannot load experience with some error log.

 

I attached Vuforia View log.

Is there anyone to know why Vufora View cannot load experience?

1 REPLY 1

According to the error message - seems similar issue is reported in PTC TS article https://www.ptc.com/en/support/article/cs287384

Where the  cause and workaround are (if you could not access the article)

Cause
-Issue in local network to reach Vuforia Experience Service

Resolution
Work with IT team to ensure traffic to Experience Service is open

Workaround :
-Use an open network to view Experiences
-From laptop where Vuforia Studio can publish a Project successful, share internet connection to the smartphone
-Check network settings on devices especially when using in internal local network

 

Top Tags