Vuforia Studio New Image Target widget (Requires Experience Service 8.3.6) Bug fixes and minor improvements Vuforia View Image Target support on mobile devices and HoloLens Android ARCore support on mobile devices Bug fixes and minor improvements Experience Service (On-premises) Image Target generation support Bug fixes and minor improvements

[2018-11-16T08:56:59.150Z] error: [twx-studio:api] Error occured while publishing project ****** { message: 'ves-ar-extension:itg-not-supported-by-es',
i18n: true }

Does anybody know how to solve this?

W

whity

16-Pearl

Seems like the experience servers (cloud based) have to be updated. This may take a while, after that the error message should disappear.

One other important thing to mention:

If you update an experience, the old one will be deleted and a new one is written on the server.

If you have downloaded the experience on a device, it will be deleated from you device. You will have to download the updated version and the old one is gone!

C

ClayHelberg

18-Opal

Just had a chance to play with this a little bit. It looks great!

P

PreetiGupta

15-Moonstone

Hi Clay,

Do you have On Prem Experience server?

thanks,

Preeti

C

ClayHelberg

18-Opal

Hi Preeti--

No, this question is about PTC cloud servers. That is where the uncertainty comes in. If it were on-prem, I would have some control over when and how updates happen, but with PTC cloud, I am dependent on PTC for server updates.

--Clay

A

AllanThompson

16-Pearl

Image targets are a very welcome addition.

On the HoloLens, when you are scanning for the image target, it shows the image that it is looking for inside the scan box which is great as the user then knows what they should be looking for:

But for mobile experiences, there's nothing to let you know what to look for, just the rectangle and a message saying to Point camera at image, but what image?

I know that I could use an initial 2D view or a pop-up with the image to give instructions to the user on what they should be looking for, but why? It would be really nice to have the same functionality as the HoloLens scanning in the mobile scanning.

J

jmikesell

1-Visitor

@AllanThompson wrote:

Image targets are a very welcome addition.

On the HoloLens, when you are scanning for the image target, it shows the image that it is looking for inside the scan box which is great as the user then knows what they should be looking for:

But for mobile experiences, there's nothing to let you know what to look for, just the rectangle and a message saying to Point camera at image, but what image?

I know that I could use an initial 2D view or a pop-up with the image to give instructions to the user on what they should be looking for, but why? It would be really nice to have the same functionality as the HoloLens scanning in the mobile scanning.

@tmccombie any update on this hardware diff that @AllanThompson found? I really like the Image Targets and have a number of ideas for their use but I feel we need the image preview that is implemented on Hololens on all devices. Without this there is going to be user confusion about what image they are looking for.

T

tmccombie

Author

21-Topaz I

@jmikesell @AllanThompson we have plans to implement this feature for mobile experiences in the future, but do not have a current timeline. I will update this once we have a target for this implementation.

J

jmikesell

1-Visitor

@tmccombie I'm getting an error when I try to publish an experience with Image Targets. PTC Cloud sent me a notice a few weeks back saying my dev environment was going to 8.3.6 be updated on Nov 20th. When I tried to publish before this date I got an error saying the server didn't support image targets.

I did not get an alert from my uptime monitoring system on the 20th which usually happens during an update, but maybe they were fast. Does anyone know how to check the version of the Experience Server? Or what causes this error?

2018-11-26 14_20_56-Design - Vuforia Studio.png